March 2025
Ms. Cooper is a highly experienced financial services leader, with nearly 30 years of diverse international experience in banking, global payments and debt management. Ms. Cooper served as the Chief Executive Officer of TSB Bank Ltd, New Zealand’s sixth largest bank, from 2018 to 2023. She was the CEO of The Warehouse Group Financial Services Companies (2017 to 2018); General Manager NZ for Baycorp Ltd, New Zealand’s leading debt management organisation (2014 to 2017); and held various globally based positions with American Express International including Vice President, Consumer Card Products, Australia and NZ 2008-2012 and Vice President, Consumer Products, India, 2006 to 2008. Ms. Cooper holds a Bachelor of Business degree from the Auckland University of Technology and a Master of Arts degree from the Rennes School of Business in France. Ms. Cooper was the inaugural chair of the Domestic Banks Group of the New Zealand Banking Association (NZBA), a forum for Bank CEOs to work together on banking sector issues, until 2023. She is also on the Board of SkyCity Entertainment Ltd, New Zealand’s largest tourism and entertainment company, where she chairs its People and Culture and Transformation Committees and is a member of its Risk and Compliance Committee.